Telegcrm - Telegram CRM System

The Problem

Managing multiple Telegram conversations becomes overwhelming. Important business messages get lost, follow-ups are forgotten, and there's no way to organize or search through conversation history effectively.

The Solution

Telegcrm is a CRM system built on OASIS that automatically tracks, organizes, and manages all your Telegram conversations. It works seamlessly with your existing Telegram account without requiring any changes to how you use Telegram.

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Core Features

1. Automatic Message Tracking

What it does: Every message sent or received through Telegram is automatically captured and stored in the CRM database.

How it works: The system intercepts messages through the Telegram bot API and stores them with full metadata (timestamp, sender, content, message type).

OASIS Integration: Messages are linked to OASIS Avatars, creating a unified identity across platforms.

2. Conversation Management

What it does: Organizes all conversations with metadata including priority, tags, status, and unread counts.

How it works: Each Telegram chat becomes a conversation record with:

• Contact information

• Priority level (auto-detected or manual)

• Tags for categorization

• Status (active, archived, waiting)

• Unread message count

• Last message timestamp

OASIS Integration: Conversations are associated with your OASIS Avatar ID, making them portable across the OASIS ecosystem.

3. Contact Management

What it does: Automatically creates and maintains contact profiles from your Telegram conversations.

How it works:

• Contacts are auto-created when you first message someone

• Profile information is extracted from Telegram user data

• Business information (company, email, etc.) can be added manually

• Full conversation history is linked to each contact

OASIS Integration: Contacts can be linked to OASIS Avatars if they have OASIS accounts, creating cross-platform identity connections.

4. Priority & Organization

What it does: Helps you identify and focus on important conversations.

How it works:

• Automatic priority detection based on keywords (urgent, asap, important)

• Manual priority assignment (low, medium, high, urgent)

• Tagging system for custom categorization

• Status tracking (active, archived, waiting for response)

OASIS Integration: Priority and tags are stored in OASIS-compatible format, allowing integration with other OASIS applications.

5. Follow-Up Reminders

What it does: Never forget to reply or follow up on conversations.

How it works:

• Set reminders for specific conversations

• Due dates and priority levels

• Track completion status

• Get pending follow-ups list

OASIS Integration: Follow-ups are stored in the OASIS database and can be accessed via OASIS API.

6. Search & Discovery

What it does: Find any conversation or message instantly.

How it works:

• Full-text search across all messages

• Filter by contact, date, priority, tags

• Search by keywords or phrases

• Advanced filtering options

OASIS Integration: Search uses OASIS data storage, making it fast and scalable.

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How It Works with OASIS

Architecture

Telegcrm extends OASIS's existing Telegram integration:

1. TelegramOASIS Provider - Already handles Telegram bot communication

2. Telegcrm Extension - Adds CRM functionality on top

3. OASIS Avatar System - Links Telegram users to OASIS identities

4. MongoDB Storage - Uses OASIS's MongoDB provider for data persistence

Data Flow

Telegram Messages
    ↓
Telegram Bot API
    ↓
TelegramOASIS Provider (existing)
    ↓
Telegcrm Service (new)
    ↓
MongoDB (via OASIS)
    ↓
OASIS Avatar System

OASIS Benefits

1. Unified Identity - Your Telegram conversations are linked to your OASIS Avatar

2. Data Portability - All data stored in OASIS-compatible format

3. Cross-Platform - Same identity works across all OASIS applications

4. Provider Architecture - Easy to extend and integrate with other OASIS features

5. Scalability - Built on OASIS infrastructure designed for scale

Integration Points

• Avatar Linking - Telegram users mapped to OASIS Avatars

• Data Storage - Uses OASIS MongoDB provider

• API Access - RESTful API following OASIS patterns

• Authentication - Can use OASIS JWT authentication

• Future Extensions - Can integrate with OASIS karma, NFTs, multi-chain features

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Technical Overview

Components

1. Data Models - Conversation, Message, Contact, FollowUp

2. CRM Service - Business logic for tracking and management

3. API Controller - REST endpoints for accessing CRM data

4. Integration Layer - Connects to existing Telegram bot

Storage

• MongoDB Collections:

  • conversations - Conversation metadata

  • messages - Individual messages

  • contacts - Contact information

  • followups - Follow-up reminders

API Endpoints

• GET /api/telegram-crm/conversations - List conversations

• GET /api/telegram-crm/conversations/{id}/messages - Get messages

• POST /api/telegram-crm/conversations/{id}/priority - Set priority

• POST /api/telegram-crm/followups - Create follow-up

• GET /api/telegram-crm/contacts - List contacts

• GET /api/telegram-crm/conversations/search - Search conversations

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Key Advantages

1. Automatic - No manual data entry required

2. Integrated - Works with existing OASIS infrastructure

3. Extensible - Easy to add new features

4. Portable - Data not locked into proprietary system

5. Scalable - Built on proven OASIS architecture

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Use Cases

• Business professionals managing client relationships

• Sales teams tracking prospects and deals

• Project managers coordinating with teams

• Anyone who needs to organize Telegram conversations

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Getting Started

1. Connect to Telegram - Link your Telegram bot

2. Configure OASIS Avatar - Set your OASIS Avatar ID

3. Start Tracking - Messages are automatically captured

4. Access Dashboard - View and manage via web interface or API

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Telegcrm: Never miss an important Telegram conversation again.